Tavla & Dama Support

Tavla in Turkish or international backgammon style (with the doubling cube and match play), Tapa and Gülbara, and eight kinds of draughts: Turkish, International, Russian, Brazilian, English checkers, Italian, Spanish and Pool checkers. Each game’s rules are in the game screen’s menu.

Rules differ from region to region, so first check the rules page inside the game for the variant you chose. If the bot still seems wrong, email support@malisgames.com with the game, the variant and what happened.

In Tavla you must use both dice when you can, and the larger one when only one can be played. In most draughts variants capturing is compulsory, and some variants require the longest capture. The game only lets you choose legal moves.

Yes. Choose Friend as the opponent and pass the device between moves.

Choose Tavla or Dama, then Online friend, and create a room. Share the invite link or the six-character room code; your friend opens it or enters the code with Join the Room. Both of you need an internet connection.

Open the game again with the same device while the room is still open, and you get your seat back. If the room has closed, start a new one.

You can send emojis and a set of friendly phrases. There is no free-text chat.

Ads help keep Tavla & Dama free to play. Full-screen ads appear only after a finished game or match, never during play, with limits on how often they appear. There are no banner ads.

Buy Remove Ads (alone or in the bundle) from the game’s Settings. It removes full-screen ads. Optional rewarded videos stay available if you want them.

Ads are delivered by third-party advertising networks. Restart the game and, if it happens again, email support@malisgames.com with your device model and roughly when it happened, so we can report it to the ad provider.

Please tell us what the ad showed and roughly when you saw it at support@malisgames.com. We will pass the report on to the advertising provider.

Remove Ads, a Board Pack (the oak, British and Anatolian inlay boards), a Checker Pack (three more checker sets), or a bundle of all three. They are one-time purchases; there are no subscriptions. The walnut board and the ivory and ebony checkers are free.

Yes. Tap a locked board or checker set in Settings › Look and watch an optional video to use it for 24 hours.

Open the game’s Settings and tap Restore purchases while connected to the internet, signed in with the same App Store or Google Play account you used to buy.

Use Restore purchases in Settings with the same store account. Your settings are stored only on the old device and are not transferred.

Purchases are processed by Apple or Google, so refunds are requested from them: on iOS through Apple’s Report a Problem page, on Android through your Google Play order history.

Check that sound is turned on in the game’s Settings and that your device volume is up. Also check whether your device is in silent or Do Not Disturb mode.

Use the haptics option in the game’s Settings. Haptics also depend on your device and its system settings.

The Tavla & Dama Privacy Policy explains what information is processed when you play, by which providers and why.

Where consent requirements apply, use Settings › Privacy options in the game to review or change your advertising choices. Analytics is off unless you choose to allow it, and you can turn it on or off in Settings at any time. On iOS, tracking permission is changed in iOS Settings › Privacy & Security › Tracking.

Use Delete analytics data in the game’s Settings to request deletion of your Unity Analytics data. For any other privacy request, email privacy@malisgames.com.

Restart the game, check for an update in the App Store or Google Play, and restart your device. Make sure your device has some free storage space. If the problem continues, email support@malisgames.com with your device model, operating system version and app version.

Open Tavla & Dama’s page in the App Store or Google Play. On Android you can also check Settings › Apps › Tavla & Dama on your device.